Legal
Privacy Policy
This Privacy Policy has been prepared to explain the principles regarding the processing of the personal data of users who benefit from the services offered through the MAVRENNE website operated by Arkeron Yazılım.
1. PURPOSE
At MAVRENNE we value the privacy of our visitors and customers.
This policy explains for which purposes the information obtained when you visit our website or place an order is processed, how it is protected and in which cases it may be shared.
Your personal data is processed in accordance with Personal Data Protection Law No. 6698 ("KVKK"), the related secondary regulations and other applicable legislation.
2. DATA CONTROLLER
Under Personal Data Protection Law No. 6698, the data controller is;
Arkeron Yazılım
(operator of the MAVRENNE brand)
Address:
Adalet Mahallesi Manas Bulvarı No:47-B
Kat:26 Daire:2601
Folkart Towers
Bayraklı / İzmir
Phone:
0545 590 27 35
Email:
hello@mavrenne.com
3. INFORMATION COLLECTED
The following information may be processed in order to create and fulfil the order:
First and last name
Delivery address
Billing address
Phone number
Email address
Order information
Product preferences
Name, phone number and similar personalisation details submitted for engraving
IP address
Transaction security records
Technical session information
Payment card details are not stored by us; payment transactions are carried out securely through the infrastructure of the authorised payment institution.
4. PURPOSES OF PROCESSING PERSONAL DATA
The collected information is used for the following purposes:
Creating orders
Personalising products
Carrying out production processes
Preparing orders
Carrying out shipping processes
Providing customer support services
Informing about order status
Issuing invoices
Fulfilling accounting obligations
Fulfilling tax obligations
Serving as evidence in legal disputes
Preventing fraud and misuse
Ensuring information security
Responding to requests from legally authorised public institutions and organisations
Personal data is not used outside the stated purposes.
5. SHARING OF INFORMATION
Your personal data may be shared;
- with contracted courier companies in order to provide the shipping service
- with authorised payment institutions in order to carry out payment transactions
- with the relevant service providers in order to carry out e-invoicing and accounting processes
- with legally authorised public institutions and organisations
to the extent permitted by the applicable legislation.
Apart from this;
- your personal data is not sold
- not rented
- and not transferred to third parties for commercial purposes
It is not shared for advertising or marketing purposes.
6. PROTECTION OF PERSONAL DATA
Arkeron Yazılım applies up-to-date technical and administrative security measures to ensure the confidentiality of personal data.
In this context;
- unauthorised access is prevented
- data security is reviewed regularly
- systems are kept up to date
- access is limited on an authorisation basis
only persons who need access for their duties may access personal data.
However, the user acknowledges that data transmissions carried out over the internet can never offer an absolute guarantee of security.
7. RETENTION PERIOD
Personal data;
are retained for the period stipulated in the relevant legislation or for as long as the processing purpose requires.
Personal data whose retention period has expired is deleted, destroyed or anonymised in accordance with the applicable legislation.
8. USER RIGHTS
Under Article 11 of the KVKK, users have the right to;
- learn whether their personal data is processed
- request information about the processed data
- learn the purpose of processing
- request the correction of incomplete or inaccurately processed data
- request the deletion or destruction of personal data when the required conditions arise
- request that the actions taken be notified to third parties
- object to an adverse outcome resulting from analysis carried out solely by automated systems
and to claim compensation if they suffer damage due to unlawful processing of data
Users hold these rights.
9. THIRD-PARTY LINKS
Our website may contain links directing to third-party websites.
Arkeron Yazılım is not responsible for the privacy practices of these sites.
Users are advised to review the privacy policies of the respective websites.
10. CHANGES TO THE POLICY
Arkeron Yazılım reserves the right to update this Privacy Policy without prior notice in line with applicable legislation, technical requirements or operational needs.
The current text takes effect as of the date of its publication.
11. CONTACT
You can send us any questions, comments and requests regarding this Privacy Policy or the processing of your personal data using the contact details below.
Arkeron Yazılım
Brand: MAVRENNE
Address:
Adalet Mahallesi Manas Bulvarı No:47-B
Kat:26 Daire:2601
Folkart Towers
Bayraklı / İzmir
Phone: 0545 590 27 35
Email: hello@mavrenne.com