Legal
Personal Data Protection Notice
IMPORTANT NOTICE: This Disclosure Notice has been prepared by Arkeron Yazılım, in its capacity as data controller, regarding the processing of your personal data pursuant to Personal Data Protection Law No. 6698 ("KVKK").
1. DATA CONTROLLER
Under Personal Data Protection Law No. 6698, your personal data is;
Data Controller
Arkeron Yazılım
Brand: MAVRENNE
Address:
Adalet Mahallesi Manas Bulvarı No:47-B
Kat:26 Daire:2601
Folkart Towers
Bayraklı / İzmir
Phone:
0545 590 27 35
Email:
hello@mavrenne.com
are processed by it for the scope and purposes described below.
2. PERSONAL DATA PROCESSED
Depending on the nature of the service provided, the following personal data may be processed:
Identity Information
First name
Last name
Contact Information
Phone number
Email address
Address Information
Delivery address
Billing address
Order Information
Order number
Purchased products
Engraving details
Order date
Order amount
Financial Information
Invoice details
Tax details (for corporate orders)
Transaction Security Data
IP address
Browser information
Log records
Cookie records
Transaction date and time information
3. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data is processed for the following purposes:
- Creating orders
- Preparing and personalising products
- Carrying out shipping and delivery processes
- Carrying out payment transactions
- Issuing invoices
- Providing after-sales support services
- Responding to customer requests
- Carrying out return and exchange processes
- Fulfilling legal obligations
- Carrying out accounting and finance processes
- Ensuring information security
- Preventing fraud and misuse
- Fulfilling retention obligations arising from legislation
Serving as evidence in potential legal disputes.
Your personal data is not processed or transferred to third parties outside the above purposes without your explicit consent. Cases expressly provided for by law are reserved.
4. METHOD OF COLLECTION AND LEGAL BASIS OF PERSONAL DATA
Your personal data;
- the website
- order forms
- contact forms
- phone calls
- payment systems
- cookies
- log records
are obtained through electronic environments such as these, by automated or partially automated methods.
Your data is processed within the scope of the legal grounds set out in Articles 5 and 6 of the KVKK.
5. TRANSFER OF PERSONAL DATA
Your personal data may be transferred;
- to contracted courier companies
- to payment institutions
- to financial advisors
- to accounting service providers
- to information technology service providers
- to legally authorised public institutions and organisations
- to courts and competent administrative authorities
may be transferred solely for the purpose of providing the service or fulfilling legal obligations, to the extent permitted by the applicable legislation.
Apart from this, your personal data is not sold, rented or shared with third parties for commercial purposes.
6. RETENTION OF PERSONAL DATA
Your personal data;
are kept securely for the period stipulated in the relevant legislation or for as long as the processing purpose requires.
Data whose retention period has expired is deleted, destroyed or anonymised in accordance with the applicable legislation.
7. DATA SECURITY
Arkeron Yazılım;
- to prevent the unlawful processing of personal data
- to prevent unlawful access to personal data
and to ensure the secure storage of personal data, applies the necessary technical and administrative security measures.
However, it cannot be guaranteed that data transmissions carried out over the internet are completely secure.
8. YOUR RIGHTS UNDER THE KVKK
Under Article 11 of the KVKK, you have the right to;
- Learn whether your personal data is processed
- Request information if they have been processed
- Learn the purpose of processing
- Learn whether they are used in accordance with their purpose
- Learn the third parties to whom they are transferred
- Request the correction of incomplete or inaccurately processed data
- Request their deletion or destruction when the legal conditions are met
- Request that the correction or deletion actions be notified to third parties
- Object to adverse outcomes resulting from analysis carried out solely by automated systems
- Claim compensation if you suffer damage due to unlawful processing
These rights are yours.
9. APPLICATION METHOD
You can submit your requests under the KVKK;
Email:
hello@mavrenne.com
in writing to the address above or through the other methods specified in the KVKK.
Applications are concluded free of charge within the periods stipulated in the relevant legislation. However, if the process requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.
10. UPDATES
Arkeron Yazılım reserves the right to update this Disclosure Notice without prior notice in line with changes in applicable legislation or updates to service processes.
The current text is always the latest version published at www.mavrenne.com.